866-455-7678

EHN Usa Notice of Privacy Policies

Effective Date: 2/6/2025

This Notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.

About This Notice

EHN Health USA (“Provider”) is committed to maintaining the privacy and confidentiality of your health information. This Notice of Privacy Practices (“Notice”) explains how we collect, use, disclose, and safeguard your protected health information (PHI) as required by law. This Notice applies to all services provided by EHN Health USA, including Substance Use Disorder (SUD) Intensive Outpatient (IOP) and Outpatient (OP) treatment, as well as Mental Health OP treatment, peer support, and recovery coaching.

How We Use and Disclose Your Health Information

EHN Health USA protects your PHI from unauthorized access, use, and disclosure. We will only use or disclose your PHI as outlined below:

1. Uses and Disclosures for Treatment, Payment, and Health Care Operations
  • Treatment & Care Management: We may use and share your PHI with healthcare professionals involved in your care to coordinate your treatment and services, including individual therapy, group therapy, and aftercare programs.
  • Payment: We may use and disclose your PHI to obtain payment for services provided to you, including verifying benefits, obtaining prior authorizations, and billing health insurance providers, including Federal and State programs.
  • Health Care Operations: We may use and disclose PHI for quality assessment, staff training, compliance audits, and other administrative functions necessary to support our services.
2. Uses and Disclosures Without Your Consent or Authorization
  • As Required by Law: We will disclose PHI when required by federal, state, or local laws.
  • Public Health Activities: We may report information for disease control, FDA-regulated product safety, child abuse or neglect, and other public health concerns.
  • Victims of Abuse, Neglect, or Domestic Violence: We may report suspected abuse, neglect, or domestic violence when required by law.
  • Health Oversight Activities: We may provide PHI to government agencies for audits, inspections, and compliance monitoring.
  • Judicial and Administrative Proceedings: We may disclose PHI in response to court orders or subpoenas.
  • Law Enforcement: We may share PHI with law enforcement to comply with legal requests.
  • Decedents: We may provide PHI to coroners, medical examiners, or funeral directors.
  • Organ Donation: We may disclose PHI for organ procurement and donation purposes.
  • Research and Data Analysis: We may use or disclose PHI for research and publication purposes. If we engage in research or studies, all data used will be de-identified whenever possible. Any identifiable PHI used in research will require your specific authorization unless otherwise permitted by law.
  • Health & Safety: We may disclose PHI to prevent serious threats to health and safety.
  • Specialized Government Functions: PHI may be shared with the military, national security, or intelligence agencies when required.
  • Workers’ Compensation: We may disclose PHI for workers’ compensation claims.
  • Individuals Involved in Your Care: If permitted by law, we may share relevant PHI with family members or others involved in your care.
  • Appointments & Treatment Alternatives: We may contact you regarding appointment reminders or alternative treatments.
3. Incidental Disclosures
  • Limited incidental disclosures of PHI may occur as a by-product of authorized uses, but safeguards are in place to minimize these occurrences.
4. Special Protections for Certain Health Information
  • PHI related to HIV status, genetic information, substance use disorder treatment, and mental health treatment has additional confidentiality protections under federal and state law. We will follow these protections as required.
5. Obtaining Your Authorization for Certain Uses and Disclosures
  • Certain uses of PHI require your written authorization, including:
    o Psychotherapy notes (where applicable)
    o Marketing purposes
    o Sale of PHI
  • You may revoke your authorization at any time, except when we have relied on it
    to provide care.

Your Rights Regarding Your Health Information

  • Right to Inspect and Copy: You may request access to your medical records. Fees may apply.
  • Right to Request Amendments: You may request corrections to inaccurate or incomplete information.
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures made within the past six years.
  • Right to Request Restrictions: You may request limits on how your PHI is used or disclosed. We may not be able to accommodate all requests.
  • Right to Confidential Communications: You may request communications via alternative methods or locations.
  • Right to Receive Notification of a Breach: If a breach of unsecured PHI occurs, we will notify you as required by law.
  • Right to a Paper Copy of this Notice: You may request a paper copy of this Notice at any time.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with EHN Health USA or with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Changes to This Notice

HN Health USA may update this Notice at any time. The revised Notice will apply to all PHI, past and present, and will be made available upon request.

For questions or to exercise your rights, contact: [email protected] or (866) 455-7678.
Cynthia Rose, staff of EHN Health USA, online rehab and mental health center

Cynthia Rose

Clinical Supervisor

Cynthia Rose has over 18 years of working within the mental health field in the US and Europe. She has extensive experience treating mental health and substance abuse issues in jail and probation populations, domestic violence offenders, active and retired military personnel, and emergency mental health providers. She is an LMFT, an EMDR-trained therapist, and is certified in DBT.

Joanna Contreras, clinical director of EHN Health USA

Joanna Contreras

Clinical Director

Dr. Joanna Contreras-Schwartz has been providing therapy to adolescents and adults since 2008. Joanna has worked in leadership roles for over 10 years and is passionate about developing and providing high quality clinical care to those in need. She believes that compassion, honesty, and a little bit of humor create a great experience in therapy. She is trained in various modalities such as DBT, CBT, MI, EMDR, and equine assisted psychotherapy, and takes a trauma-informed approach.

Vanessa Hurr, operations director at EHN Health USA

Vanessa Hurr

Operations Director

Vanessa Hurr serves as the Operations Director at EHN Health USA, bringing over 10 years of experience in healthcare operations and strategic leadership. She specializes in designing and scaling mental and behavioral health programs, specializing in Substance Use Disorder (SUD) recovery, telehealth innovation, and harm reduction methodologies. Previously, Vanessa has served as the Chief of Staff at Lionrock Recovery and VP of Operations at Mindfuli, where she led go-to-market strategies, launched specialized treatment programs, designed peer support communities, orchestrated live event activations, and optimized progressive operational frameworks to drive scalable growth.

Vanessa is the Founder and President of Momentum In Recovery, a Wisconsin-based 501(c)(3) that champions recovery campaigns through treatment scholarships, food insecurity relief, and psychedelic health initiatives. As a peer support facilitator, Vanessa leads the Madison Psychedelic Society’s Recovery Peer Support Meetings, fostering connection and support for those navigating recovery.

Vanessa’s expertise lies in operational strategy, telehealth expansion, and community-driven care. She is passionate about advancing equitable, compassionate healthcare and creating sustainable recovery pathways for underserved populations.

Ashley Loeb Blassingame, executive director of EHN Health USA

Ashley Loeb Blassingame

Executive Director

Ashley Loeb Blassingame is a leader in behavioral health care, focused on expanding access to treatment and developing effective programs. In 2010, she co-founded the first virtual intensive outpatient program (IOP) for Substance Use Disorder (SUD), pioneering telehealth in behavioral health when it was still uncommon. Under her leadership, the program became the first virtual IOP to earn Joint Commission accreditation and grew into an industry leader before its acquisition in 2024. In addition to her leadership role, Ashley serves as an Operator Advisor at Halogen Ventures, supporting over 75 portfolio companies with expertise in digital health, treatment, and business scaling. She also hosts an award-winning podcast on recovery and mental health, sharing stories of perseverance and change. As a thought leader in mental health, recovery, and workplace wellness, Ashley applies her clinical and business experience to drive growth, develop programs, and build strategic partnerships.

Healther Burr, National Business Development Specialist for EHN Health USA

Heather Burr

National Business Development Specialist

Heather Burr is the Business Development Lead at EHN Health USA, driving the organization’s growth and expansion across the U.S.  With 15 years of personal recovery experience, she has a deep, firsthand understanding of the challenges of Substance Use Disorder and mental health. Combined with eight years in the behavioral health industry, she brings a unique blend of empathy and expertise to her role. 

Specializing in business development, relationship management, and strategic partnerships, Heather is committed to increasing access to high-quality mental health and addiction treatment services. Her ability to cultivate meaningful connections with providers, organizations, and referral partners supports EHN Health USA’s mission to deliver exceptional, evidence-based care. 

Passionate about expanding access to treatment, Heather plays a key role in establishing EHN Health USA’s national presence, helping to ensure more individuals and families receive the support they need.